Terms of Service

Draft. This page has not been reviewed by a lawyer yet and our company details are not final.

1. Who we are

Nyra Host provides the hosting services sold on nyra.host. In these terms, we and us mean that company, and you means the person or organization that orders a service.

By ordering or using a service you accept these terms, our Acceptable Use Policy, our Privacy Policy and our Refunds and Credit policy.

2. Your account

An account needs a working email address and a password. We do not ask for your name, your address or an identity document.

Because we do not know who you are, the email address is the account. Whoever controls that mailbox controls the services on it. Keep it safe and keep it working. If you lose access to both the mailbox and the password, we may be unable to give the account back to you.

3. Orders and payment

• Prices are listed in US dollars. Services are paid in advance, in the cryptocurrencies shown at checkout.
• An invoice fixes the amount to send for a limited time. If the payment arrives after that time, it is counted at the rate when it arrives.
• Network fees are paid by the sender. An invoice is paid when the full amount has the required confirmations.
• We set up a service after its first invoice is paid. There are no setup fees.

4. Renewal, suspension and deletion

• A renewal invoice is created 7 days before a service is due and sent to your email address.
• A service that is still unpaid 3 days after the due date is suspended.
• A service that is still unpaid 10 days after the due date is deleted together with its data and its backups. Deleted data cannot be recovered.

5. Acceptable use

What you may and may not do with a service is set out in the Acceptable Use Policy. It is part of these terms. You are responsible for everything that is hosted on, or sent from, your services, including what your own users and clients do.

6. What we provide

We provide each service with the resources described on its plan. We work to keep services online and announce planned maintenance by email when we can, but we do not promise that a service will never be interrupted.

7. Your data and backups

Your data is yours. You are responsible for keeping your own copies of anything you cannot afford to lose. Where a plan includes backups, they are a convenience and not a guarantee that data can always be restored.

8. Suspension and termination by us

We may suspend or end a service that breaks the Acceptable Use Policy, that puts our network or other customers at risk, or that a court with authority over the hosting location orders us to remove. Where the policy allows it, we contact you first and give you 48 hours to respond. For the items on the never allowed list and for attacks in progress, we act first and write to you afterwards.

9. Cancellation by you

You can cancel a service at any time from your account or by email. It keeps running until the end of the period you paid for. Whether any credit is due is set out in the Refunds and Credit policy.

10. Liability

To the extent the law allows, our total liability for a service is limited to what you paid for that service in the three months before the claim arose. We are not liable for lost profit, lost data or other indirect loss. Nothing in these terms limits liability that cannot be limited by law.

11. Changes to these terms

We may update these terms. For a change that affects your rights we email you at least 14 days before it applies. If you do not accept it, you can cancel before that date.

12. Governing law

The governing law and the place for disputes will be stated here once our company registration is complete.

13. Contact

Questions about these terms go to [email protected].